Help from InvoiceAgent
Get help, even when you can’t sign in.
Email us about your account, an invoice, or your first billing setup. Include the account email, invoice number if relevant, and what you expected to happen.
Email InvoiceAgent supportsupport@bronsondunbar.com · Do not send passwords, bank credentials, or client documents.
Moving your billing?
Use a CSV to bring client details into a reviewable invoice. For the retainer pilot, email the founder to arrange up to 30 minutes of setup help.
Read the switching guide30-day pilot details
A send needs attention?
Check the invoice queue for the error. If a delivery is processing or its outcome is uncertain, contact support before retrying so the same invoice is not emailed twice.
Browse the knowledge baseA client has paid?
Confirm the payment with your bank or provider, then record payment in the dashboard. Partial payments reduce the remaining balance. Pause follow-up while resolving a dispute. A hosted payment link alone does not update payment status.
Understand payment remindersNeed your records or cancellation?
Export CSV or JSON from the dashboard while signed in, even after automation access ends. Manage subscription cancellation from Billing. If either action fails or you cannot sign in, email support.
Open Billing